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We warrant to the purchaser our products contained in the original packaging to be free from defects in materials and workmanship when used and stored normally in accordance with Polaroid's user instructions for the following warranty periods:
Within the E.U.
Rest of World
Please note that the warranty service contained herein only applies to products purchased through this website. In case you have purchased the defective product from a reseller, please contact such reseller for its warranty service. In case you might have problems to find a solution with such reseller, you may contact our customer service.
If you have made a purchase through this website, before receiving warranty service, you need to contact our customer service by email: [email protected] Polaroid may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Polaroid's procedures for obtaining warranty service.
In returning the product, the product must be delivered in either its original packaging or packaging affording an equal degree of protection.
Important: Do not attempt to open the product or remove any protective caps attached to the product. Opening the product or removing protective caps may cause damage that is not covered by this limited warranty. Only Polaroid should perform service on this product.
Extent of warranty
If your warranty claim has been accepted, Polaroid will then, at its sole discretion, (i) replace the product that is returned or (ii) exchange the product for a refund of your purchase price of which Polaroid may deduct a reasonable amount for depreciation.
A replacement may be made by a new or reconditioned product, at Polaroid's sole discretion.
Polaroid only warrants such quality as was given at the time of the rendering or acceptance of the goods. This means that in case of a purchase of a refurbished camera, you usually do not buy a specific camera but a camera out of a range of certain cameras (e.g. Polaroid 600 Camera - Square). In consequence this means that in case of a replacement, the replacement camera will be out of that same range but might differ from the camera replaced.
When a product or part is replaced or when a refund is provided, any replacement item becomes your property and the replaced or refunded item becomes Polaroid's property.
Exclusions from warranty
Our warranty does not apply to:
In addition, our warranty does not apply:
Our liability is strictly limited to repairing or replacing the product. We do not acknowledge any liability for indirect or consequential loss of any kind due a defective product.
This warranty is in addition and does not derogate from any of your (local) statutory consumer rights.