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- Vulnerability Policy
At Polaroid, we take security very seriously. We’re committed to ensuring that personal information is protected carefully and handled with discretion.
If you believe you have found a security vulnerability in a Polaroid product, one of our Polaroid apps or the Polaroid website, please report this to: vulnerability@polaroid.com.
We ask you to provide us with the necessary details of the vulnerability, such as:
- Issue description and potential impact;
- Product and software affected;
- Proof-of-concept;
- Instructions to reproduce the issue; and
- Suggested mitigation or remediation actions.
We do not require you to provide any personal data when you submit a vulnerability report.
We will acknowledge your report within 5 working days, and will subsequently keep you up to date on our progress on a regular basis. We will also inform you of the final outcome. To every reported vulnerability, we will assign a severity level, and prioritize it based on the risk it poses to the privacy of our customers.
Regardless of the content of your report, we do not offer any (monetary) rewards for identified vulnerabilities.
If you would like to know more about our security and how we handle personal data, please see our Privacy Policy.