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Operations – North America
Order Management Team Lead
New York, New York
Polaroid was founded in 1937 by one of the most seminal innovators of the 20th century, Edwin Land. His motto was, “don't undertake a project unless it is manifestly important and nearly impossible.” In 2008, Polaroid shuttered its last factory but a group of diehard fans came together as The Impossible Project to save instant film. Over 10 years later that startup acquired what was left of Polaroid and today we’re again a small group of people passionate about empowering creators to change the world in the name of Polaroid.
Throughout its 80-year history, Polaroid was at its best when we made tools for people to express themselves, push boundaries and move culture forward. In the next decade, we are getting back to this purpose. We're not solving small problems, and we're not addressing a small market; our goal is to make products that will make the world more meaningful and human.
Polaroid is dedicated to analog instant photography in the original, iconic format. We are a spirited, quickly growing international team, that is very passionate about instant photography and all related accessories. We are reframing the way people create, connect, and share memories. Company values and behaviors are human, open, curious, and driven. If this sounds like you, then we encourage you to join the team.
As Order Management Team Lead you are responsible for leading and processing ensuring optimal order management, warehousing, inventory, and operational system goals are being met during rapid growth. You are the bridge between the global operational teams and the local sales entity on day-to-day topics, as well as the first escalation point on customer facing retail issues. You will also both support and lead business improvement related conversations with our vendors, warehouse, and internal groups.
Objectives of the role
Lead of the order entry team assisting as needed on all order entry and EDI processing topics to ensure cross coverage on all accounts
The ideal candidate
What to expect
This is a full-time role based in our New York office; we are currently working up to 40% from home. You will be reporting to the Senior Operations Manager.
If you’d like to be considered for this role, please email your CV and letter of motivation with any other relevant information to our recruitment team [email protected] or apply via Linkedin.
Applications must be accompanied by a personalized letter of motivation, or they will not be considered.