Privacy Policy

Last updated September 24, 2012.

Polaroid.com is committed to respecting your privacy. The Polaroid.com Privacy Policy (the "Privacy Policy") sets forth the details of how we obtain, use, share, and protect information obtained from your use of Polaroid.com. This Privacy Policy does not apply to your use of other websites linked to or accessed from Polaroid.com.

If you visit, become a member, post content, or shop at Polaroid.com, you accept the terms and conditions of this Privacy Policy.


What information do we collect?

Polaroid.com gathers information to learn about our customers and persons that register for an account on Polaroid.com as well as to assist us in personalizing and improving your experience at Polaroid.com. We gather the following types of information:

User Provided Information: We obtain and store the information that you enter on Polaroid.com or provide to us in another way. For example, you may be asked to provide your name, address, phone numbers, email address, social network affiliations and login information, preferences, demographic information, credit card numbers, and details and other personal information. We may ask you about your buying preferences, economic status and age. You have the right not to provide us with certain information; however, that may limit your ability to fully utilize the benefits of Polaroid.com. We use the information that you provide for such purposes as building a social community, personalizing your visits to Polaroid.com, improving Polaroid.com, communicating with you and responding to your comments, questions, or product orders. Keep in mind that you provide such information when you register as a member, search, buy, bid, register a product, post, participate in a contest or questionnaire, or communicate with customer service.

Information from Email Communications: We may use a third party vendor to conduct email marketing. We (or our third party vendor) may track whether or not you open our emails so that we can tailor our emails for what interests you. We (or our third party vendor) also use your email information to determine whether we already send you messages so that we do not send you multiple emails. If you do not want to receive information from Polaroid.com, you may decline to receive it (or "opt out") when you provide personal information to Polaroid, or you may visit http://www.polaroid.com and update your account.

Automated Information / Cookies: We obtain and store certain types of information each time you access Polaroid.com. We use "cookies" to assist us in remembering important information about you so that Polaroid.com's operation is more convenient for you. See below for a detailed description about "cookies." In addition, when you access Polaroid.com, our servers automatically record information that your browser sends whenever you visit a website. This may include information such as your web request, your interaction with a service, internet protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser or your account.

Third Party Information: We sometimes obtain information about you from other sources to supplement the information provided by you. For example, we receive updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your future purchases; account information, purchase and redemption information, and information about your interaction from some merchants with which we partner or for which we provide other services; and credit history and information from credit reporting firms, which we use to help prevent fraud and to assist us evaluating our customers. In addition, when you link your Polaroid.com account to other social networks, we store authentication tokens for each social network that you link to Polaroid.com. You can manage and revoke access to Polaroid.com through each social network that you link to Poalroid.com. You should be aware of the specific privacy policies and terms of service for each social network with which you link to your Polaroid.com account. Those are not part of Polaroid.com.

Third Party Applications: Polaroid may make available third party applications, such as gadgets or extensions, through Polaroid.com. The information collected by Polaroid when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.

Updates and Changes: You can update or add to your personal information, but please keep in mind that we may keep a copy of the prior information for our internal records. If you do not want to receive emails, updates or other contact from us, please - visit http://www.polaroid.com and update your account. You are responsible for reviewing these policies from time to time.


What are cookies?
Cookies are computer generated identifiers that Polaroid.com transfers to your computer's hard drive through your web browser. Cookies allow our computer systems to recognize you and facilitate the most efficient use of Polaroid.com's services, including order placement, promotion activation, and wish lists.

Examples of the information we collect and analyze via our use of cookies include the internet protocol (IP) address used to connect your computer to the internet; email address; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features; the full Uniform Resource Locator (URL) click stream to, through and from Polaroid.com, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our customer service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of Polaroid.com for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Most browsers have a tool that tells you how to prevent your browser from accepting cookies and most browsers have the ability to alert you if you receive cookies and how to remove cookies once received. Keep in mind, that we use cookies to improve the functionality of Polaroid.com and to your enhance your experience on Polaroid.com, thus we recommend you keep our cookies.


What information do we share?
We share your information only as described below:

Affiliated Businesses We Do Not Control: We work closely with affiliated businesses, generally licensees of the Polaroid brand and their fulfillment partners who sell their products on Polaroid.com. In other cases, we operate stores, provide services or sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party. Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. These third parties have access to personal information needed to perform their functions, but are not authorized to use it for purposes beyond their engagement or transmit it beyond their usage.

Promotions: From time to time we may send offers to selected groups of Polaroid.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive these types of offers from Polaroid.com, please adjust your preferences in your account.

Mergers or Business Transactions: As we continue to grow our business, we might enter into agreements to buy or sell businesses or assets, including customer information. If customer information is sold, it remains subject to the promises made in the applicable Privacy Policy (unless, of course, the customer consents otherwise). It is also possible that Polaroid.com could be acquired along with its customer information.

Legal Protection: It may become necessary for us to release account and other personal information if we believe the release is necessary or required for us to (i) satisfy any applicable law, regulation, legal process or enforceable governmental request; (ii) enforce our Terms and Conditions or other policies or agreements; (iii) detect, prevent, or otherwise address fraud, security or technical issues; or (iv) protect the rights, property or safety of Polaroid.com, our owners, service providers, licensees, users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include our selling, renting, sharing, or otherwise disclosing your person information in violation of this Privacy Policy.

Upon Your Consent: Unless otherwise provided in this Privacy Policy, you will receive notice when personal information about you might go to third parties, and you will have an opportunity to choose not to share your personal information.

Third Parties Links and Advertisements: Polaroid.com may have third party advertising and links to other websites. We do not share any personally identifiable information about you to these advertisers or third party websites. You should be aware that some of these third party websites and advertisers (or services working at their request) may use technology that sends the advertisements to your browser, and as a result they receive your internet address when this happens. In addition, they may use cookies, tags, beacons, JavaScript or other technologies to measure the performance of advertisements to customize the advertisements. Polaroid.com does not have the right to access or control such practices and such information is not subject to this Privacy Policy. We recommend that you contact these third party websites and advertisers directly if you would like more information about their privacy practices. If you prefer that we do not use your personal information to allow third parties to personalize advertisements for you, please adjust your preferences in your account.


How secure is my information?
Polaroid.com rigorously protects your personally identifiable information. All servers are hardened and regularly tested for any security weaknesses. All order related personally identifiable information is stored in secure facilities adhering to Payment Card Industry Data Security Standards (PCIDSS). Your order and purchase information is protected during its transmission by use of industry standard SSL (Secure Socket Layer) encryption, which encrypts your information.

Our order confirmation system will only reveal the last four digits of your credit card number and expiration date. However, we must transmit the entire credit card number to the appropriate credit card company during order processing.

You must protect against unauthorized access to your account, password, computer and other important information. We strongly recommend that you log off each time you finish using a shared computer.


How do I access my information?
Polaroid.com allows you the right to view certain information about your account and your interactions with Polaroid.com, and you are allowed to update certain information from time to time. Please follow the My Account link for more information.


Are children permitted to use Polaroid.com?
Polaroid.com is not targeted toward, nor intended for use by anyone under the age of 13. By using Polaroid.com you represent and warrant that you are 13 years of age or older. If you are not at least 13 years of age, do not use, access, or register for an account on Polaroid.com. We reserve the right to terminate your membership in the event we become aware that you are under the age of 13. If you are under the age of 18, you may only make payments on Polaroid.com with the direct supervision and approval of your parent or legal guardian. You should review our [Terms and Conditions] with your parent or legal guardian before you make any purchases to be sure you understand them. In addition, you and your parent or legal guardian should review and understand the terms and conditions applicable to the shopping areas of Polaroid.com, found here.


What about updates?

Please note that this Privacy Policy may change from time to time. We will post any changes to this Privacy Policy on this page and we may email updates and reminders of our policies from time to time, unless you have asked us not to send them to you. If you have elected not to receive such reminders or updates, please check Polaroid.com frequently to see recent updates. Unless provided above, the current Privacy Policy shall apply to all information that we have about you and your account. We keep prior archives of the Privacy Policy here for your review.


Other Terms
When you choose to visit Polaroid.com, your use of Polaroid.com and any disputes related thereto, including disputes related to this Privacy Policy are subject to this Privacy Policy and Terms and Conditions. You understand and agree to our limitation of damages and the application of Minnesota law and venue in courts located in Minnesota. If you have any concern about privacy at Polaroid.com, please contact us with a thorough description, and we do our best to try to resolve it. Polaroid.com changes constantly as does our Privacy Policy and Terms and Conditions.

Reporting a Privacy Violation
We want you to feel safe when you're on Polaroid.com, which is why we encourage you to let us know if content on the site violates your privacy or sense of safety. If any content contains your personal information without consent, including your image, name or other identifying information, you can flag it as inappropriate and we will review the content or you may contact us by email at PrivacyConcern@polaroid.com and we will review the content.