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Customer Service Representative
Amsterdam, the Netherlands
Polaroid was founded in 1937 by one of the most seminal innovators of the 20th century, Edwin Land. His motto was, “don't undertake a project unless it is manifestly important and nearly impossible.” In 2008, Polaroid shuttered its last factory, but a group of diehard fans came together as The Impossible Project to save instant film. Over 10 years later that start-up acquired what was left of Polaroid and today we’re again a small group of people passionate about empowering creators to change the world in the name of Polaroid.
Throughout its 80-year history, Polaroid was at its best when we made tools for people to express themselves, push boundaries and move culture forward. In the next decade, we are getting back to this purpose. We're not solving small problems, and we're not addressing a small market; our goal is to make products that will make the world more meaningful and human.
The Customer Service Representative is responsible for resolving all customer service requests via a variety of channels. The candidate is responsible for building, maintaining and proactively driving relationships that lead to exceeding the customer’s expectations and increased brand loyalty thus supporting the company’s growth.
This is a full-time role based in our Amsterdam HQ. You will be reporting directly to the EU WS Customer Service Manager and working closely across the whole team.
If you’d like to be considered for the role, please email your CV, motivation and/or any other relevant information to support your application to [email protected] or apply via LinkedIn.